Question 1

Can you express post lighter orders?

Accepted Answer

Unfortunately no. Because the items are pre-filled with gas they must be transported by road. delivery time is approximately 3-4 business days.

Question 2

Do I have to become a member to make a purchase?

Accepted Answer

No. You can can check out as a guest. Memberships are best for saving details for future orders and for recieving bonus offers.

Question 3

How much is delivery?

Accepted Answer

Delivery on all orders is $12. This is how much Auspost charge us and we have no option but to pass the cost on.

Question 4

Is my delivery insured?

Accepted Answer

For orders that are more than $20, all parcels are insured. This insurance is at NO cost to the buyer. With lost parcels there is a process we have to follow and this can take a couple of days (performing an enquiry with the postal service, as it could be a simple matter of a delay or a wrong address that was given), so patience is appreciated in this instance.

Question 5

Is tracking available for my delivery?

Accepted Answer

Yes. A tracking number will be emailed after your order is shipped.

Question 6

Where do you ship to?

Accepted Answer

We post to any address in Australia, including P.O.  Boxes etc. We currently do not ship overseas.

Question 7

Jet Lighters Australia

Make your next lighter a Jobon lighter

Where can I buy a Jobon lighter online?

Can you express post lighter orders?

Where does The Lighter Shop ship to?

Do I have to become a member to make a purchase?

How much is delivery with The Lighter Shop?

Is my delivery insured?

Is tracking available for my delivery?

Is a warranty available on your products?

Can I return a product from the Lighter Shop?